Terms, Privacy Policy & Cookies

1. You may terminate your account without penalty by ceasing to use the service. However in the event that you wish to remove the domain to another service provider account,we will charge you an administration fee to effect the transfer, currently £40.00 (exclusive of VAT charged at the prevailing rate, currently 20%). We will endeavor to process all transfers on which the administration fee has been paid within 3-4 working days. All unpaid bills must be settled prior to transfer.

2. For the purposes of administration of the domain name you agree to appoint us as your representative to complete the formalities with Nominet UK and to deal with Nominet UK on your behalf for the duration of our agreement; accordingly all your dealings with Nominet UK must be through us. When we register your domain name a record of ownership will be available to the public on the register maintained by Nominet UK. You must not intentionally ask us to register a domain name that infringes the rights of any other person and there can be no guarantee that your choice of domain name will be available. When the domain name is registered in your name you will also be subject to the terms and conditions of Nominet UK which are available for inspection at http://www.nic.uk/ref/terms.html.

3. You agree to be bound by the Nominet UK Dispute Resolution service in the event that any other party claims to be entitled to the domain name you have registered.

4.A full set of terms and conditions will accompany any formal tender to carry out any web site design or hosting agreement.

5. Payment is requested within 10 working days from date of invoice. Late payment or exceeding the terms agreed/laid out in any invoice will result in loss of any service and/or loss of discount currently 30% excluding VAT at the prevailing rate.

6.We are not responsible for the content of any Web Site other than our own. We will not be responsible to you for any loss or damage that you suffer by using the service. We would particularly point out that you should be careful when giving your credit or debit card details to third parties over the Internet.

7.You are responsible for the confidentiality of your username and password and must immediately notify us if you become aware that someone is making unauthorised use of them.

8.All registration information supplied to us by you must be true, complete and accurate. You must not impersonate any other person. You must notify us of any changes to the information immediately by e-mail to admin@thefriendlynet.co.uk. We will not disclose your personal information to anyone else unless you agree or where we are obliged to do so by law or where we are asked to co-operate with any police or government body.

PRIVACY POLICY

The Friendly Net respects the privacy of every individual who visits its websites. Any information collected about you will be used to fulfil any service you might request, to inform you about new products and services and also to improve how we serve you. Your data will be treated in accordance with relevant European Union and local country legal provisions. Your information will not be disclosed to anyone outside of The Friendly Net, its affiliated or associated companies, and its dealers.

The purpose of this privacy policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

DATA PROTECTION
We protect the data in strict accordance with the Principles of the European Union Data Protection Framework Directives, in particular EU Directive 95/46/EC.

Any information that you choose to provide us with about yourself will be held on a secure computer server in the United Kingdom.

This ensures, among other things, that data we hold about you are processed lawfully and fairly. We aim to ensure that the personal data stored will be accurate, relevant and not excessive. We will keep the data up to date and not retain the information longer than is necessary. We will keep data securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.

The Friendly Net will not share or loan any identifiable information about you to any third party without your consent. We may share generalised information about site visitor patterns with partners or other parties in such a way that individual visitors can never be identified. It is possible to view our site without providing any personal details. However, without registering your details you will not be able to receive further communications from us.

WHAT PERSONAL INFORMATION IS COLLECTED
We collect your personal information on a registration form.

This information may include data such as your name & email address.

We use this information:
1.To help make your visit more enjoyable
2.To send you relevant information about products and services
3.To email you from time to time about promotions or products and services which we think may be of interest to you

If you choose to receive information or other communications from us, you can select that option by ticking the relevant box on the registration form. You can also tell us by email at any time if you don´t want to receive any more communications from us.

If you have allowed us to use your personal information for the purposes above, we may from time to time disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications on our behalf. Should this happen, we ensure that any third party companies who handle your information comply with the relevant Data Protection Acts.

OTHER INFORMATION COLLECTED DURING YOUR VISIT TO OUR SITE
Whenever you browse the http://www.thefriendlynet.co.uk website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our site.

This information does not identify you personally. It just tells us how many visitors come to our site and the types of computers they use. With this information, we can improve our site for all our visitors and make it more useful to you.

The information includes the following:
1.The date and time you access our site.
2.How many and which pages you visit during a ´session´ on our site and how long you were on the site.
3.Your Internet domain name (this might be your internet service provider such as aol.com or your place of work) and the ´IP´ address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our website.
4.The Internet browser you use (e.g. Microsoft Explorer or FireFox) and your computer´s operating system (e.g. Windows Vista).

USE OF COOKIES
Cookies Policy

What is a Cookie?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer´s hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies. Cookies alone cannot be used to identify you.

A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.

Third Party Cookies

Third parties serve cookies via this site. These are used for the following purposes:
•To serve advertisements on our site and track whether these advertisements are clicked on by users.
•To control how often you are shown a particular advertisement.
•To tailor content to your preferences.
•To count the number of anonymous users of our site.
•To provide security within shopping baskets or transactions.

Disabling and Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

MORE QUESTIONS ABOUT PRIVACY?
You have the right as an individual to find out what information we hold about you and make corrections if necessary. You also have the right to ask us to not use the information by choosing not to give your consent on the registration form.